{"xsrfToken":"617f557fc55d12f71f7dca52043501ee6630ee41_lout","branding":{"id":"47","key":"wfsup","name":"Wisefish Support","portalBaseUrl":"/servicedesk/customer/portal/47","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/47/27","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0d3eb8","headerLinkHoverBGColor":"#0d3eb8","headerBadgeColor":"#0d3eb8"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2614bc51-657b-49a5-842d-9a810d623a4a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMzQwZWRkYS1jMGY4LTQ1ZjEtYTBiZS02YzUyNzMxN2Q1ZTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI2MTRiYzUxLTY1N2ItNDlhNS04NDJkLTlhODEwZDYyM2E0YSI6WyJyZWFkIl19LCJleHAiOjE3MTQyODYzNTMsIm5iZiI6MTcxNDI4NTc1M30.nvD_hBRj4CPn2Ri9edd56oFK46NDKSx7SvjNWPNlyG4&client=0340edda-c0f8-45f1-a0be-6c527317d5e1&mode=fit","logoId":"2614bc51-657b-49a5-842d-9a810d623a4a","isLogoAvailable":true,"helpCenterTitle":"Welcome to Wise Help Center","sharedPortalName":"Wise Help Center","userInitialAnnouncementHeader":"Announcement","userInitialAnnouncementMessageWiki":"<p>New and simplified service request form is now available - <a href=\"https://sandbox.help.wise.is/servicedesk/customer/portal/1/create/768\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to submit a request</a></p>","translations":{"is-IS":{"helpCenterTitle":"Velkomin í þjónustugátt Wise","sharedPortalName":"Þjónustuborð Wise","announcementHeader":"Hvernig nota ég þjónustuborð Wise?","announcementMessage":"Nýtt og einfaldara beiðnaform er núna komið í loftið - [Smelltu hér til að stofna beiðni|https://sandbox.help.wise.is/servicedesk/customer/portal/1/create/768]","localeDisplayName":"Icelandic (Iceland)"},"en-US":{"helpCenterTitle":"Welcome to Wise Help Center","sharedPortalName":"Wise Help Center","announcementHeader":"Announcement","announcementMessage":"New and simplified service request form is now available - [Click here to submit a request|https://sandbox.help.wise.is/servicedesk/customer/portal/1/create/768]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4b4b4b","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/802ae8b6-db84-40b6-a5c4-68e2907dccd7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMzQwZWRkYS1jMGY4LTQ1ZjEtYTBiZS02YzUyNzMxN2Q1ZTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgwMmFlOGI2LWRiODQtNDBiNi1hNWM0LTY4ZTI5MDdkY2NkNyI6WyJyZWFkIl19LCJleHAiOjE3MTQyODYzNTMsIm5iZiI6MTcxNDI4NTc1M30.1LHpsg2AkMZl7FHSZXieu7cY2FUO_WL637QG8cXu5nw&client=0340edda-c0f8-45f1-a0be-6c527317d5e1&height=300&mode=fit","bannerMediaApiFileId":"802ae8b6-db84-40b6-a5c4-68e2907dccd7","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"47","key":"wfsup","projectId":10434,"serviceDeskId":47,"name":"Wisefish Support","description":"<p>How can we help?<br> Send us a request and we will get back to you as soon as possible</p>","portalBaseUrl":"/servicedesk/customer/portal/47","onlyPortal":false,"reqTypes":[{"id":"444","name":"Provide feedback","descriptionHtml":"","callToAction":"Provide feedback","introHtml":"<p>Provide feedback on our services or the software functionality. Suggest new features or enhancements.</p>","icon":10549,"iconUrl":"https://wiselausnir.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[93],"key":""},{"id":"461","name":"Request for consultation","descriptionHtml":"","callToAction":"Request for consultation","introHtml":"<p>Request consultation on specific requirements, request training sessions, or onboarding assistance for new employees.</p>","icon":10516,"iconUrl":"https://wiselausnir.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","groups":[93],"key":""},{"id":"460","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>For guidance with specific features, help with troubleshooting, configuring, installing, or to report a bug or an error.</p>","icon":10541,"iconUrl":"https://wiselausnir.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[93],"key":""},{"id":"459","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://wiselausnir.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":93,"name":"General"}],"orderMapping":{"93":[460,461,444]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a84f6e5f-de8a-3863-831d-bcdf1f099b52","appLinkName":"System Confluence","appLinkUrl":"https://wiselausnir.atlassian.net/wiki","spaceKey":"WFPKB","spaceName":"WiseFish Public Knowledge Base","spaceUrl":"https://wiselausnir.atlassian.net/wiki/spaces/WFPKB","isServer":false},"labels":[],"projectKey":"WFSUP","serviceDeskId":47,"kbLinkDomainURLs":["https://wiselausnir.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":47,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WFSUP","userLanguageHeader":"Upcoming Changes","userLanguageMessageWiki":"<p>Dear Customer<br> We are transitioning to a new JIRA instance, located at <b>wisefish.atlassian.net</b>. This change will impact the access method for our portal used to contact Wisefish once the transition is done.<br> Until the transition has been done, this portal can be used. <br> Rest assured, we will promptly provide information regarding the new URL once it is available. <br> Thank you for your understanding.</p>","defaultLanguageHeader":"Upcoming Changes","defaultLanguageMessage":"Dear Customer\nWe are transitioning to a new JIRA instance, located at *wisefish.atlassian.net*. This change will impact the access method for our portal used to contact Wisefish once the transition is done.\nUntil the transition has been done, this portal can be used. \nRest assured, we will promptly provide information regarding the new URL once it is available. \nThank you for your understanding.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMzQwZWRkYS1jMGY4LTQ1ZjEtYTBiZS02YzUyNzMxN2Q1ZTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNDM0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTQyODY5NTMsIm5iZiI6MTcxNDI4NTc1M30.Qew_4q1LDb19S7oHmJ824gjK73MCH9HU2UCRKntie0Q","targetCollection":"upload-project-10434","endpointUrl":"https://api.media.atlassian.com","clientId":"0340edda-c0f8-45f1-a0be-6c527317d5e1","tokenDurationInMins":20}},"sharedPortal":{"name":"Wise Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://wiselausnir.atlassian.net/wiki","kbLinkDomainURLs":["https://wiselausnir.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}